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| • | Code of Conduct |
| • | Fair Practice Code |
| • | Redressal of Customers' Grievances |
| • | Right to Informations |
| • | Citizens Charter |
| • | Compensation Policy |
| • | Deposit Policy |
| • | Policy on Collection of Dues |
| • | Cheque Collection Policy |
| • | Clean Note Policy |
| • | Code of Banks Commitments to the Customers |
| • | Code compliance officer at Zonal offices |
| • | List of Zonal Heads with Contact Nos |
| • | Banking Ombudsman Scheme-2006 |
| • | Policy on Financing to MSME |
| • | Debt Re-structuring for SMEs |
| • | Code of Bank's Commitment to Micro and Small Enterprises |
| • | OTS scheme for MSME Sector |
| • | Policy on Appointment of Statutory Auditors |
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